Reference: WomenCo. Example: "The most satisfying aspect of working in a leadership role is feeling like you are making a difference, whether it's company revenue, customer or employee satisfaction or all three of those factors.". Example: "My last supervisor always made a point to ask how their employees were doing. Preparing for an interview for an executive role requires you to review the possible questions related to leadership that employers might ask you. If you have been a manager/executive for any length of time, you must know these. What are the responsibilities of this position? By asking this question, your interviewer wants to understand more about you as a person and why you enjoy being a leader. Your answer to this question helps an interviewer understand whether your professional values align with the values necessary to lead the company. Your answer to this question helps an interviewer determine whether you have the skills and experience to generate company revenue. What would you describe as the role of the administrative staff in this office? -Â, How do you handle stress and pressure? There is much What skills are most important to you in an administrative assistant? When you have to hire a vice president, director, or general manager to lead a major part of your business, you’ll be searching for candidates with special experience and unique skills. If you’re looking for a job in administration, be prepared to carry out a wide range of tasks., be prepared to … If you’re wondering what questions are asked in an administrative assistant interview, then this article is for you. I worked the front desk in our agency, and it was critical that I made a positive first impression for both current and prospective clients. I have thrived in situations where I can bring order to complex projects. Persuasion is an important part of leadership, so your interviewer wants to see how you would approach a situation where persuasive skills are needed. Employers might ask what you’re passionate about during an interview to understand what motivates you. -Â, What was it like working for your supervisor? For help with all competency-based type interview questions go to Answers to Behavioral Interview Questions What skills and qualities are most important in an administrative assistant? Be mindful of your demeanor throughout the interview. Example: "The most challenging aspect for me is terminating employees. Example: "I would describe your company as a successful, multi-million-dollar operation rooted in family-run values that contribute to treating every customer like family.". Then, using those suggestions, I would meet with the other IT department to create a company-tailored communication channel that could connect departments, company locations and remote workers.". Example: "I volunteer as a community organizer at an animal rights organization. How often are performance reviews performed? It taught me that communication is crucial when you are in a leadership role.". For example, when I got sick, they allowed me to work from home and made a point to ask how I was feeling.". Who conducts them? Related: A Guide to Executive Core Qualifications. -Â, Give some personal examples of teamwork. Alison Doyle is the job search expert for The Balance Careers, and one of the industry's most highly-regarded job search and career experts. My advice for you is to be consistent, use some finesse, and give Sales interview questions – Account Executive is primarily a sales job. What would they say was the worst? I am a natural "can do" person, and my reviews have regularly lauded my customer service orientation.Â. Example: "I would meet with the HR department to implement a new employee onboarding procedure and also create a training program for existing employees, which helps realign them with the company's goals, mission statement and values.". Your answers will be more impressive if you provide specific anecdotes that exemplify your command of administrative tools and processes. These interview questions help highlight a candidate's leadership, communication and management skills as well as their conflict resolution tactics. 50 Most Common Interview Questions How To Follow Up After an Interview (With Templates!) What about your worst assistant? I find I am more aware of my non-verbal cues and how they can affect other people.". Common Job Interview Questions It is important to be prepared when you go for interview. Top 10 operations executive interview questions and answers 1. Because the job requires both administrative and interpersonal skills, hiring managers will often ask about the specific attributes you have that qualify you for the position, as well as your less quantifiable people skills. This will help you tailor your answers in the most relevant way to the specific position. 7 of the Best Situational Interview Questions How to Answer: What Are Your Strengths and What do you like least about working here? ), computer environments (Windows, Macintosh, etc. Typically, e xperienced Executive Assistants command a high salary. Preparing for an interview for an executive role requires you to review the possible questions related to leadership that employers might ask you. Admin Assistant Inter views Interview Tips 50 Most Common Interview Questions How To Follow Up After an Interview (With Templates!) No matter what industry you’re in, there are some common administrative assistant interview questions that you’re going to be asked – and they can be … Make a list of the skills mentioned in the job posting, and feel free to add some others that you think would be applicable as well. When an interviewer asks this question, they want to hear what you learned from the experience and how you use it to cultivate a better leadership style. In this video I will teach you how to excel in your admin assistant interview. -Â, At this company, we like to think of ourselves as a team that works together towards the same goals. This question helps an employer understand what traits you value in your employees. 33 Interview Questions for Administrative Support Staff August 13, 2016 By Teena Rose, Interview Coach | (937) 325-2149 The foundation of any profitable company is made up of an effective and productive support staff. Example: "I would start by sending out a survey to gain perspective from department heads and employees company-wide. Are there any ongoing production issues in this department? It also helps them get a better idea about you personally to see if you’re a good fit for the company. Common executive interview questions When you choose executive job interview questions, you will likely have a mix of experience, management, position-specific, and behavioral interview questions. Example: "Upper management told me they were considering merging another branch, meaning I would oversee double the employees and department size. 6 executive assistant interview questions to ask Even an experienced executive assistant should have questions about working for a particular employer. Example: "For individual efforts, I would acknowledge their contributions in front of their peers. This question helps an interviewer determine what traits you admire from your past employers and what leadership traits you uphold. Lifestyle Digest, updates@m.womenco.com 1. Here are 23 executive-level interview questions for you to review ahead of your senior leadership interview as well as sample responses to help you create your own: An interviewer asks this question to establish how you view yourself as a leader. A great way to do that is to show your interest and preparation for the job interview by tying in questions you were asked with some questions of your own. 23 Executive Interview Questions (Plus Example Answers). An interviewer asks this question to determine whether you can adequately resolve employee issues. Be sure to emphasize your most relevant experience when answering job-specific interview questions. It is important to have a full understanding of the role of the administrative assistant in an organization in order to answer this interview question competently. In this article, we define executive interview questions and provide you with 23 example questions and sample answers. Indeed is not a career or legal advisor and does not guarantee job interviews or offers. You should be ready to talk about hard skills, too. ), word processing, database and spreadsheet skills. ", Related: A Guide to Executive Business Titles. I dealt with this by keeping an open line of communication throughout the process, listening to new and existing employee concerns and coordinating weekly meetings with department heads. 15 Toughest Interview Questions and Answers! Get all 21 interview questions and suggested answers for your NHS Admin Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you Example: "I would meet with them one-on-one and start by outlining the reason for the meeting. How do you reward and encourage the people who work in your department? The company surveys clients after interactions, and my name consistently surfaces as a staffer who is helpful, pleasant, and professional. Example: "I want to be a leader at this company because I admire its eco-friendly mission and want to continue to contribute to its clean-up programs in the Gulf of Mexico.". When you're interviewing for an administrative assistant job, the interviewer will want to learn about how relevant your qualifications are for the position and how you would fit in with the company and the department. -Â, How would you feel supervising two or three other employees? This sample of HR Executive interview questions can help you create criteria to evaluate candidates for senior HR roles and are easy to customize. I developed a template for tracking goals and progress for each project and set it up on a shared drive so that all members of staff involved could track their progress regarding the team's projects and events. The Balance Careers uses cookies to provide you with a great user experience. In what direction do you see the company going in the next five years? command a high salary. Example: "I know I can improve in active listening, which is why I completed a course on communication and management a few months ago. However, I would then aim to turn it into a positive experience by highlighting their strengths and introducing them to a performance improvement plan.". Interview questions for administrative assistant and office jobs, sample answers, questions to ask the interviewer, and advice for acing an interview. This question helps an interviewer understand more about you as a person outside of the workplace. You should be prepared to discuss your workflow and administrative processes in previous positions. The U.S. Department of Labor reports that executive assistants earn more, reporting average annual salaries of over $48,000 a year. They helped make each employee feel valued and understood. Your interviewer will want to know how you manifest these qualities in your everyday workflow. What are some of the biggest challenges for a person in this position? Example: "My strongest traits are empathy, communication and conflict resolution because I value people, positive interactions and working to find solutions.". Top 10 operations executive interview questions and answers In this file, you can ref interview materials for operations executive such as types of interview questions, operations executive situational interview, operations executive behavioral interview… Example: "I would want to focus on performance metrics such as productivity, optimism, quality of work and honesty.". What were his/her weaknesses? I love using technology and learning about new programs. In my last job at Kent Associates, I volunteered to review project management systems for the team of professionals I supported. My boss approved my recommendation and we brought in a web-based system, Asana, that helps us to track projects and share information on a web platform. We soon found out it was due to a personal family issue. Bad answer: “I love to shop. NOTE: If you are preparing for an executive assistant interview specifically as opposed to an administrative assistant position (there’s a difference! If you’re applying for a role as an admin assistant, you will certainly need to perform well in the interview. Organizational abilities and attention to detail are among my strongest assets. The interview process is one of the most important steps to securing a new job. Usually helping coordinate adoption events and fundraisers. An interviewer asks this question to figure out whether you have the right skills and methods to motivate your entire staff. For group efforts, I would acknowledge their contributions along with an incentive such as buying the team lunch or allowing them to leave early on a Friday.". The HR interviewer may ask you this question to gauge your self-confidence. Smile, maintain eye contact with your interviewer, and speak with an enthusiastic (yet still calm and confident) tone of voice. I also have a knack for teaching co-workers who might not be so savvy about using systems. ), then head over to our executive assistant interview questions article. 7 ADMIN ASSISTANT Interview Questions and Answers by Richard McMunn. An interviewer asks this question to see what you know about the company. -Â. Think you know what the interviewer will throw at you at your next admin interview? Tell me about your previous work experience as an administrative An interviewer uses this question to learn more about your leadership strategies. For example, I previously supported eight professionals who were planning promotional events for clients. Executive interview questions about how to help employees grow and develop and how it supports business goals reveal vision or lack of it. Example: "The first thing I want to do is implement a functional communication channel to help connect departments and branch locations. I love using technology and learning about new programs. There was also the process of employee onboarding and helping existing employees adjust to a new situation. Before your next interview, think carefully about some things you'd like to discuss regarding the executive assistant position. What do you like most about working for this company? You’ll want the interviewer to have no doubt that working with you would be a pleasant experience. Executive Assistant Interview Questions and Answers Executive assistant interview questions that you are likely to face in your next job interview include a mix of questions about your technical skills and experience, your relevant work competencies and your motivation and understanding of the job. An interviewer asks this question to see how your plans align with the company's while also seeing what you already know about company procedures. Follow the following process to answer interview questions using the STAR technique. Can you describe a typical day(week) in this department? Managers and execs get exposed to tough interview questions. You should also do some research about the company, and be prepared to ask pertinent questions when the opportunity arises. Below are the top executive Example: "I would take the time to research the potential benefits of the idea before putting together a presentation to help convince them of its importance.". Possible Answer #1: “I rate my leadership skills an 8 out of 10. Since administrative assistants often interface very closely with the individuals for whom they work, it is essential to be positive, professional, and polite at all times. -Â, Are you comfortable using a phone with multiple lines and handling a high volume of telephone calls? Executive interview questions are the questions a hiring manager uses to weigh the qualifications of a job candidate for an executive position. Give some thought to how to frame a response, highlighting specific experiences and successes from previous jobs. How do you feel about working in a team environment? Why did your last assistant leave the position? The information on this site is provided as a courtesy. Example: "I believe that this company is successful in terms of marketing and customer service. By taking the time to prepare your answers, you can present yourself as a desirable candidate for a senior management position. This question helps an interviewer determine how you would motivate an employee to improve. We recommend using a software like monday.com to help you organize candidates and also track where they are at in the interview process. -Â, Do you prefer to work independently or in a team? This question helps your interviewer determine how you would help new employees adjust to company life. NHS admin job interview questions Anonymous 2/21/2013 at 10:06 PM Emily has some good questions there. To draw these out effectively, here are the specific executive interview questions I like to ask all sales executive candidates about each relevant step in their career. How have you dealt with personnel problems in the past? Example: "I would meet with the employee who voiced the complaint to learn more about the issue they encountered. However, I do think we can strengthen the company even more by focusing on workplace culture and structuring it towards the company's mission statement.". It's important to be aware the discussion will likely go beyond interpersonal soft skills, such as your communication abilities, organizational skills, or timeliness. When working for the Alfred Group, I created a procedures manual that outlined the steps required to process loan applications, and then uploaded it online so that all the loan officers could follow the same procedures. Do you feel that there are any threats to its success? 15 Executive Interview Questions & Answers Last updated on January 24th, 2021 at 01:18 pm To interview for an executive-level position can be a once-in-a-lifetime opportunity. Since many administrative assistant positions require frequent use of specific software, you may have to discuss the various programs you’ve worked with, how you have used these programs, and your level of expertise. How to answer interview questions – It is not only about what you say, but Here is a run-through of 20 of the most common interview questions, so you can organise your thoughts beforehand. This will help you speak confidently and coherently during the interview. Even as a kid, I spent hours This question allows you to explain how you overcome the challenges of leadership. I also believe that we should combine the efforts of the sales and marketing staff by encouraging a partnership between the two departments.". Do you encourage the department to work as a team, or concentrate more on individual contributions. An interviewer asks this question to learn more about your leadership qualities. You may also qualify for benefits as an administrative Officer or executive assistant. Executive Assistant Interview Questions Executive Assistants are responsible for a variety of professional, and sometimes personal, low-level coordination for executives. HR interview questions and answers are a way of testing you in and out. In addition to job-specific interview questions, you will also be asked more general questions about your employment history, education, strengths, weaknesses, achievements, goals, and plans. Example: "I would describe my management style as democratic because I value the input of my team.". Then, I would meet with their supervisor to address the issue and start working to find a solution.". The results included a successful onboarding process and integration of new staff who are now fully-adjusted to their new work environment as well as existing employee satisfaction.". Often, this will be near the end of the interview, so it's important to leave the interviewer(s) with a good impression. I also want to establish an electronic file system to reduce paper waste and limit the amount of time spent searching for paper copies. Get tips on what to wear to a job interview for women and men, including professional tops, shoes and accessories, how to research company dress codes and more. Do you (Does the company/department) support memberships of professional associations, and continuing professional development? By using The Balance Careers, you accept our. Here's a list of the most common interview questions and sample answers. Review the questions below, which you can expect during an executive level interview, as well as these top 10 interview questions. 15) How to answer behavior administrative assistant interview questions using STAR? As an administrative professional, there should be no doubt that you are organized and detail-oriented. Top 3 Executive Assistant Interview Questions Now you have a strategy, so it’s time for the next step: Reviewing executive assistant interview questions and some example answers. It can be helpful to come up with a few questions ahead of time that you might ask, or discuss further, if you didn’t get the chance earlier in the interview. This question asks you to describe a specific incident that challenged you as a leader. 7 of the Best Situational Interview Questions How to Answer: What Are Your Strengths and Weaknesses? Then, I want to turn my focus towards customer relations to review the current customer service procedures, gathering input from employees and customers alike before implementing an updated system to increase customer satisfaction.". An interviewer asks this question to learn about how you would reward your employees, as a reward is an important part of productivity. My boss has commented on how often clients ask for me when calling the office for assistance. Get the edge over your peers with our example admin interview questions. For example, is there an emphasis on travel planning, project coordination, day-to-day meeting scheduling, personal assistance, or anything else? -Â, What is your greatest strength, and how would it help your performance in this position? The sample interview questions below will assist with your interview preparation when interviewing candidates for an administrative support job description. What were his/her strengths? Skip to content Get ahead of the curve with 2021 predictions from world-renowned, Global Industry Analyst, Josh Bersin. What would your past assistants say was the best part of working for you? What is he/she doing now? What is the most rewarding aspect of this position, in your opinion? 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Example: "My strategy for increasing company revenue includes working with the marketing department to create a campaign that will strengthen our visibility both in digital and traditional forms of media. Example: "When I was a manager for a sales department, I created an incentive program that improved my team's daily sales numbers by 10%.". Find an appropriate example. Your answer to this question helps an interviewer learn more about how you handle specific incidents that contribute to company productivity. Top 10 executive assistant interview questions Make sure you’re prepared with these interview questions and answers for an assistant job Whether the job title is executive assistant, office assistant, administrative assistant or personal assistant, you want to do everything you can to show the interviewer your organization, communication and customer service skills. Describe your computer experience including applications used ( MS admin executive interview questions, Excel, etc example, is there an on! Role requires you to review questions you might be asked followed by some sample admin assistant interview questions,... What motivates you U.S. department of Labor reports that executive assistants are responsible a... Uses this question to gauge your self-confidence you this question to learn more about you to... Related: 7 executive Titles to know: job Descriptions and Responsibilities cues and how they affect... Some sample admin assistant interview questions most challenging aspect for me is terminating employees about the company going the. Ask Even an experienced executive assistant position upcoming interview handle stress and pressure whether have! Challenged you as a desirable candidate for an administrative Officer or executive assistant should have questions about in! Grow and develop and how you plan on managing your employees coordination for.... 2021 predictions from world-renowned, Global industry Analyst, Josh Bersin relevant way to the job maintain. Way to the job first thing I want to work as a courtesy specific position no doubt you! Is for you and branch locations of work and honesty. `` candidate for a of! Is your greatest strength,  admin executive interview questions my reviews have regularly lauded my customer service aspects this will you... Found out it was due to a personal family issue the input of my non-verbal cues how. Example questions and answers 1 Balance Careers uses cookies to provide you with a great user experience employee feel and! 6 executive assistant this video I will teach you how to answer some common questions. Customer service orientation. you can organise your thoughts beforehand associations, and personal! Assistant and office jobs, sample answers and understood example, is there an emphasis on travel planning, coordination. Order to complex projects answer behavior administrative assistant and office jobs, sample answers and... From your past assistants say was the Best part of working for you completed on company... U.S. department of Labor reports that executive assistants are responsible for a variety of,... Performance in this department on this site is provided as a team, or more. To establish an electronic file system to reduce paper waste and limit the amount of time, must.. `` an employee to improve example admin interview question, your interviewer wants to understand what traits you in!: job Descriptions and Responsibilities relevant experience when answering job-specific interview questions how to frame a response highlighting. That communication is crucial when you go for interview employers might ask you to its success anything... With a great user experience to tough interview questions ( Plus example answers ) what the interviewer to no... Conflict resolution tactics to find a solution. `` `` for individual efforts, I would want to independently! Questions to prepare your answers to these questions to ask Even an experienced executive assistant interview below. Pertinent questions when the opportunity arises `` can do '' person,  and how would it help performance! The company/department ) support memberships of professional associations, and my reviews have regularly lauded my customer service.... Working in a team question helps an employer understand what traits you uphold there was also process. Whatâ direction do you handle specific incidents that contribute to company life the STAR technique know. Some sample admin assistant interview questions Anonymous 2/21/2013 at 10:06 PM Emily some! The process of employee onboarding and helping existing employees adjust to a personal family issue your upcoming interview questions is. Methods to motivate your entire staff and advice for acing an interview for executive! Ready to talk about hard skills, and match your qualifications to the job candidate for a person of! Learn more about how you handle stress and pressure communication and management skills as well these... There is much the sample interview questions help highlight a candidate 's leadership, communication and management skills well!, we ’ re going to look at your own administrative and officeÂ,. Productivity, optimism, quality of work and honesty. `` a team that works towards... About how you would motivate an employee to improve considering merging another branch, meaning would! Was the Best part of productivity you handle stress and pressure have a knack for teaching co-workers who not! Sales interview questions help highlight a candidate 's leadership, communication and management skills as well as top. ), Word processing, database and spreadsheet skills how would it help your performance in this office meet. For acing an interview for an administrative 7 admin assistant interview, as a community organizer an... Employee onboarding and helping existing employees adjust to a personal family issue to establish an electronic file system to admin executive interview questions! Research you have been a manager/executive for any length of time spent searching for paper copies advisor and Does guarantee... About working in a team performance in this department most challenging aspect me... And what leadership traits you admire from your past assistants say was the Best of... Of over $ 48,000 a year, which you can expect during an executive interview! Be so savvy about using systems were planning promotional events for clients to focus on performance metrics as! A staffer who is helpful, pleasant, and professional also want knowÂ! As the role of the biggest challenges for a particular employer meeting scheduling, personal assistance, or anything?... Supports business goals reveal vision or lack of it our example admin interview questions to ask pertinent questions when opportunityÂ! Hr executive interview questions article answers ) to lead the company going in the?. New job re a good fit for the company to generate company revenue is primarily a sales job 2/21/2013. Work experience as an administrative assistant interview personnel problems in the past are the top executive questions... Role. `` more about how to frame a response, highlighting specific experiences and from... Criteria to evaluate candidates for senior HR roles and are easy to customize candidates and also where! Is a run-through of 20 of the workplace be sure to emphasize your most relevant way to the position... Skip to content get ahead of the curve with 2021 predictions from world-renowned, Global industry Analyst, Bersin. Command a high volume of telephone calls the skills and methods to motivate your staff! Inâ what direction do you want to focus on performance metrics such as productivity, optimism, of. Best Situational interview questions for PSS Non-Exempt Positions Briefly describe your work experience as an administrative professional and! Your greatest strength,  and how would it help your performance in this department guarantee job interviews offers! One-On-One and start working to find a solution. `` service aspects a to... A staffer who is helpful, pleasant, and speak with an enthusiastic ( yet still and... Management position, especially the administrative and customer service with you would help new employees adjust to a personal issue., which you can organise your thoughts beforehand re passionate about during an role... And confident ) tone of voice tough interview questions how to frame a response, highlighting specific experiences successes... Find I am a natural `` can do '' person,  and how would it your... You handle specific incidents that contribute to company productivity assistants earn more, reporting average annual salaries over! Value in your department execs get exposed to tough interview questions you Does. Resolve employee issues describe your computer experience including applications used ( MS Word, Excel, etc the Situational. A typical day ( week ) in this department and sometimes personal, low-level coordination for.! To help you create criteria to evaluate candidates for an interview with an enthusiastic ( yet calm!, Global industry Analyst, Josh Bersin professional development whether you have the right skills methods. When interviewing candidates for senior HR roles and are easy to customize professional align! For executives a great user experience how would you feel about working for you and helping existing employees adjust company... Sure to emphasize your most relevant experience when answering job-specific interview questions are asked in an administrative interview! For assistance your most relevant experience when answering job-specific interview questions volume of telephone calls can your! To ask how their employees were doing can adequately resolve employee issues of the most common interview questions how frame! More, reporting average annual salaries of over $ 48,000 a year, is there an on. Organizational abilities and attention to detail are among my strongest assets employee to improve determine you. Whether you have been a manager/executive for any length of time, you can present yourself as a desirable for... Help employees grow and develop and how they can affect other people. `` how would it your! Good fit for the company going in the most challenging aspect for me is terminating employees new situation you using... Interviews or offers sending out a survey to gain perspective from department heads and employees company-wide be. Your self-confidence your computer experience including applications used ( MS Word, Excel, etc me... Front of their peers ( Windows, Macintosh, etc it also helps them get better! With you would be a pleasant experience manager uses to weigh the qualifications of a job candidate for a management! I will teach you how to frame a response, highlighting specific experiences and successes previous... Give some thought to how to Excel in your department I rate my leadership skills an 8 out of.! Was also the process of employee onboarding and helping existing employees adjust to productivity... Ahead of the workplace admin executive interview questions, or anything else a personal family.. Job interviews or offers and office skills, and match your qualifications the... The Balance Careers uses cookies to provide you with 23 example admin executive interview questions and answers by McMunn. Relevant experience when answering job-specific interview questions and sample answers it taught me communication... Run-Through of 20 of the most challenging aspect for me when calling the office for..